Shipping & Delivery

As a fast-developed e-commerce corporation, and to give customers a better online shopping experience, RattanPark has established 4 warehouses in the USA and provides Free Shipping service in the whole united states except for the states of HI, PR, AK, GU, AE, VI, FM and APO/FPO.

 

1.Warehouse

Warehouse 1(ATLANTA): 4099 Old Dixie HWY bldg 2 ste 400, Atlanta,GA 30354, USA

Warehouse 2(NEW YORK): 1605 Jersey Ave. North Brunswick, NJ 08902, USA

Warehouse 3(LOS ANGELES): 1567 S Campus Ave, Ontario, CA 91761, USA

Warehouse 4(DALLAS):709 Enterprise Drive,Suite 200, Flower Mound, TX 75028, USA

Note: Shipping from the warehouse nearest to the shipping address to shorten delivery time. In order to improve our customer shopping experience, we promise NO ADDITIONAL CHARGES.

 

2. Delivery to States(A - Z):

Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Lousiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North, Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

Note: The package may delay on holiday.  Do not ship to remote areas. (HI, PR, AK, GU, APO/FPO/AE, VI, FM, MP)

 

3. Shipping Methods and Shipping Time:

Shipping Methods Working Time Delivery time
By Truck  Mon. to Fri. 1 - 2 Weeks
By Truck Mon. to Sun. 1 - 2 Weeks

 

Note: Shipment dates on all orders are estimated, delay may happen cause of force majeure, natural disasters, inclement weather, war, public holidays, and other control factors.

4.Home Delivery

We provide Front Door DeliveryFrom the truck to the driveway, garage, porch, or first available covered area, where possible. The location’s accessibility determines the shipment’s actual placement. 

This basic service doesn’t require a delivery appointment, and includes online shipment tracking, email updates, and text notification options.

For our Front Door Delivery service, we need an easily accessible paved driveway for our delivery vehicle. Some obstacles that may prevent us from delivering to your front door include gravel driveways, steps or steep slopes leading to the house, and low-hanging branches or overhead wires. In such cases, our driver may need to leave your shipment at the end of the driveway or another accessible spot.

If you have any questions, please feel free to email us: info@rattanpark.com