FAQs

How do I contact customer service?

Email: info@rattanpark.com

Come to our Facebook Page and chat with us

Is it necessary for me to register an account in order to buy an item?

We recommend that you log in and this is made with your own convenience in mind. By creating (or using) an account during the purchasing process you will have 3 things made so much easier for yourself: - keeping track of your order's delivery status - changing or canceling the order - using your previous purchase history to become eligible for a Loyal Customer's discount

I want to return an item?

If you would like to return an item, please email us and check our return policy.

 What if I don't receive the email of order confirmation?

Please send messages to info@rattanpark.com to contact our Guest Services Teamand. One of our representatives will assist you further.